PARKING: All Team Members must park in the designated Team Member parking area. This will be the lot left of the building by the flag pole. Parking Team members will direct you around the back of the building to the correct location.

ARRIVAL TIME: Please arrive no later than 8:00a and enter through the main lobby doors. Team Members will check-in and receive a nametag in the main lobby. Breakfast bars, fruit, and coffee will be available for you. Please take advantage of this before the event begins, as you will not easily be able to leave your position once the event has started.

TEAM MEMBER MEETING: There will be a quick Team Member Meeting at 8:30a in the auditorium. We will huddle and pray together before we report to our serving areas.

LUNCH: Once the last families have come through and your serving area is cleaned up, lunch will be available to be picked up in the Team Member Lounge. Snacks will be available in the Team Member Lounge during the event if needed.

PERSONAL INFORMATION: Please do not give out personal information to guests. If you encounter a family that may be in need of additional assistance, you can either:

• Tell families they will receive an invite packet as they leave the event. This packet includes a QR code that takes them directly to our website where they can find additional information and resources.
• Take down their contact information to be given to a staff member at the end of the event.

PERSONAL PHOTOS: We want you to have fun and enjoy this special day, but all photos must exclude attending families and their children. Many of our guests are in sensitive situations where photography could compromise their safety.

1. Guests arrive every 15 minutes and have an assigned time. Parking check will confirm their registration and they will be directed to park by the Parking Team.
   

2. Guests are greeted by our Hype Team & Welcome Team outside and directed to Pre-Check where they are joined with a Family Buddy.
   

3. Guests check in with the Check-In Team and the Family Buddy helps distribute nametags.
   

4. The Family Buddy escorts the family upstairs and works with the Backpack Team to assist in choosing a backpack for each child in either the Cove or the Treehouse.
   

5. Once kids are finished picking out a backpack, the Family Buddy walks them downstairs and leads them towards the auditorium to pick out school supplies. Along the way they show the family where the Community Resources and Prayer areas are located.
   

6. The Family Buddy leads the family to the school supplies where they work with the Supply Team to assist families in filling the kids backpack with supplies from the age-appropriate sections.
   

7. Once they are finished choosing supplies, the Family Buddy escorts them out of the auditorium doors where a sticker will be placed on each child’s tag by a Welcome Team greeter.
   

8. The Family Buddy will remind the family where they can choose to receive prayer and/or visit multiple community organizations who will provide additional information/resources for parents.
   

9. There will be fun games, crafts, face-painting, bounce houses and popsicles outside for families to enjoy for the remainder of their time with us as the Crafts/Face Painting Team and Games/Snacks Team assist as needed.
   

10. When the families leave and get into their cars, Parking Team will direct them to pick up a food box.
    

11. The Food Distribution Team will collect the pre-printed Parent nametag and load the family's car with a food box.

The Give A Kid A Chance experience starts with you! Parking Team Members greet families, community partners, and team members. You will guide them to their parking areas as they arrive, and direct families to the food distribution area as they leave.

Some things you can expect to do:

• Arrive at 7:15a to get breakfast and be in position before all other team members and community partners begin to arrive.

• Dress appropriately for the weather.

• Get a parking vest, walkie talkie, and your assigned serving location from your Team Leader.

• Welcome all families, community partners, and team members as they arrive and direct them to their parking areas.

• Guests will be parking in the RevKids Lot with overflow in the Front Parking Lot, and team members will be parking in the lot to the left of the building (by the main lobby doors opposite of RevKids lot).

• As families exit in their cars, direct them to the RevKids parking lot and around the building and through the parking lot to pick up their food box.

• Work with Check-in Team Members as needed who will be located at the entrance screening all families in the parking lot.

Note:
Community partner arrival time is 8:00a-8:30a. Please direct community partners that arrive during this time period to the front of the building to unload if needed. If a community partner arrives AFTER 8:30a, please direct them to the back of the building to unload. Once unloaded, they will park in the Team Member Parking area and check-in at Team Member Check-In.

Our Hype Team will welcome and bring the energy as families arrive.

Some things you can expect to do:

• Be highly energetic and welcoming as families enter the family parking area & check-in tent

• Fun summer & back-to-school props will be provided for you to have fun and engage with families.

Our Welcome Team greets families as they approach and assists families during their visit.

Some things you can expect to do:

• If you are stationed as an outside greeter, you will hold signs and greet families as they enter. Be highly energetic and welcoming! We want families to feel loved and cared for.

• If there is a line to Check-in, please continue to talk with the families until they check in.

• All Welcome Team greeters inside will be stationed in various positions throughout the building to help assist families as they move throughout the event.

• Auditorium exit door greeters will place a sticker on each child’s tag as they exit, indicating that they have already received a backpack and supplies.

• Lobby exit greeters tell families goodbye, confirm they have the registered parent nametag for food pick up, and direct them to the crafts/face painting and games/snacks areas outside.

• If the registered parent loses their nametag which they will need to pick up food, please direct them to the Welcome Team Member at the Help Desk located by the Women’s Restroom in the main lobby.

Our Check-In Team confirms each family’s registration information, checks them in, and helps the Family Buddy distribute nametags.

Some things you can expect to do:

• Be prepared to welcome families.

• Parking Check Team Members are screening all families in the parking lot:

  • Welcome them & ask for their QR code in their confirmation email. Scan the code with your phone which will populate the name and time that they are registered under.

  • Confirm their registration and direct them to follow the Parking Team Members.

  • If they arrive 20 min or more prior to their assigned time, they need to remain in their car until their designated time or come back within 5 minutes of their assigned time.

  • Due to the nature of this event, we cannot take unregistered guests.

    • If you encounter a family who did not register and was hoping to show up and participate, please apologize that we cannot accommodate.

    • Let the closest Parking Team Member know they are not staying so they can direct them to the exit.

• Pre-Check Team Members are screening all families before entering the check-in line:

  • Welcome them & ask for their QR code in their confirmation email. Scan the code with your phone which will populate the name and time that they are registered under.

  • Write first initial and last name on card with line # & direct them to the appropriate check-in line.

• Final Check Team Members are handing off pre-printed names tags to the Family Buddy:

  • Ask for the written name card they received at Pre-Check with first initial and last name.

  • Confirm which family members are present. Each registered parent/child will have a pre-printed nametag.

  • If a child/adult is not registered, give them a pre-printed guest nametag.

  • Mark off family from list.

  • The parent with the printed nametag will turn it in when they pick up their food box. (If that parent did not come, please give it to the parent with the guest nametag to turn in for their food box.)

  • Please refer any special circumstances to a Check-In Team Leader

• Please send Community Partners to the main lobby to see Caleb. Please ask any visiting Local Pastors to stay at check-in and the Team Leader will get a staff member.

Our Family Buddy Team guides each family through the GAKAC experience! Every Family Buddy will receive a Supply List to use in assisting families with picking out supplies.

Some things you can expect to do:

• Please look happy, approachable, and ready for action as you wait with fellow team members to assist families. Be mindful that guests can see you as they wait to check-in!

• Welcome family as they arrive and join them at Check-In.

• Walk with them to the correct line and assist the family at the check-in tables where they will receive their nametags from a Check-In Team Member.

• Make sure everyone has a nametag and that the family has their nametags on at ALL times!

• As you begin to walk the families upstairs, explain that each child will get to pick out their backpack from either the Elementary / Middle / High School areas upstairs. The kids' nametags will indicate what area they go to.

• Walk with the family through the backpack area and assist with picking out a backpack for each child. Please be mindful of the amount of families attending and help kids make their selections quickly.

• After backpacks are chosen, walk them downstairs to the auditorium to pick out school supplies. Along the way, show them the Prayer Area inside and the Community Resources outside that they can visit once they have picked out their supplies.

• Work with the Supply Team as you move throughout the auditorium. They are there to assist you to make sure each child has what they need.

• Once backpacks are filled, walk them towards the lobby doors and go over the following information before releasing them to enjoy the rest of the event:

  • Remind them to take advantage of the activities and resources available.

  • Answer any questions.

  • Ask them if they need anyone to pray for them. Show them where the prayer team is.

  • Remind them to pick up their food before they leave the parking lot using the registered parent’s nametag.

  • Tell them goodbye and encourage them to have a great school year.

• Return immediately to check-in after your family is escorted to the lobby.

Our Backpack Team will assist the Family Buddy and families with picking out a backpack for each child. This will be located upstairs in the Cove and the Treehouse. We want this team to be high energy and get the kids excited about a new backpack and the upcoming school year.

Some things you can expect to do:

• Assist each child in picking out ONE backpack. While we don’t want them to feel rushed, please encourage them to make their choice as quickly as possible.

• Make sure guests choose a backpack from the grade level indicated on their nametag. Our inventory of backpacks is limited and intentional based on age/grade. We cannot make exceptions.

• Restock backpacks during the event.

Our School Supplies Team will assist kids with picking out the correct amount of supplies for their new backpack. This will be located in the auditorium. We want this team to be high energy and welcoming!

Some things you can expect to do:

• Assist each child to pick out the right amount of each school supply. While we don’t want them to feel rushed, please encourage them to make their choices as quickly as possible.

• Restock tables with supplies as needed.

Our safety team makes sure everyone stays safe while having fun!

Some things you can expect to do:

• All Safety Team members will have radios and will help facilitate communication across the building.

• All Safety Team members should be familiar with the flow of traffic throughout the building during the event. Your Team Leader will have a map of foot traffic and areas and is also included in this handbook.

• At the door to backstage, security hall and RevKids halls:

  • No family attending the event should go backstage, down the security hall or RevKids Preschool hall at any time.

  • The RevKids Nursery Hall will be used for those needing to access the elevators and will be escorted by a Family Buddy.

• Every person at this event should have a nametag. If anyone does not have a nametag, please investigate further.

• Parents are responsible for their children at all times. Please make sure kids are not walking around without a parent or Team Member.

  • If a child is missing their parent, you can reunite them the same way you would during weekend gatherings. If they have a nametag, you can check Family ID#s. If they have lost their nametag, you can ask identifying questions to help them find their family.

  • Safety Team Leader will have a hard copy of all families registered if there are questions or an emergency.

  • Radio a staff member as needed, and someone will assist you.

• If a family loses their registered parent nametag, which they will need to pick up food, please direct them to a Welcome Team Member at the Help Desk located by the Women’s Restroom in the main lobby.

Our Operations Team supports all teams and staff with facility needs throughout the event.

Some things you can expect to do:

• Be available to support various needs throughout the building.

• Needs can include, but are not limited to, cleanup of spills, moving of event resources, restroom needs, etc.

Our Prayer Team is ready to pray with parents seeking prayer. Connect with families in the lobby when you are not praying with someone directly. Good conversations often lead to an opportunity to pray over a family.

Some things you can expect to do:

• Family Buddies & Welcome Team Members will show families where they can receive prayer.

• A prayer form will be provided to document prayer requests and names. Please keep these to be passed on to a Revolution Staff member so our team can continue to pray for their family.

• Once you finish praying for the family, direct them to the resource area and games and activities.

• At the end of the day give any written prayer requests to Cassey or Caleb.

Our Photo Booth Team is available to help take pictures at our Back To School photo booth area! We want this team to be high energy and help the kids have fun!

Some things you can expect to do:

• Help parents take pic of kids with the back to school signs using their cell phones.

• Help manage the line and direct it in a way that does not interfere with foot traffic.

• We want them to have fun BUT not take up too much time. Encourage them to get the photo and move to the next area.
  

Our crafts team members interact with families as they visit craft stations. This includes a face-painting area and will need at least 8 team members assigned.

Some things you can expect to do:

• Walk around the craft area, making sure crafts are stocked.

• Help with crafts and face painting as needed.

• Connect with families.

Our games team members interact with families as they visit game stations outside as well as helping to pass out popsicles.

Some things you can expect to do:

• Help run games, manage lines, and hand out popsicles as needed.

• Connect with families.

This is the last stop for our families during Give A Kid A Chance, and our Food Team gets to make sure our families leave feeling loved and cared for! This team will work together to load food into each family’s vehicle.

Some things you can expect to do:

• Collect the pre-printed parent nametag, not the handwritten tag.

• Load food boxes into vehicles.

• Give them the invite packet and invite them to church.

Building Map

Parking Map